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Mobile simulator - How it works

1.Objective of the module for mobile services

2.Step 1 : Entering your query. 2

3.National calls. 5

4.International calls. 6

5.Mail and data services. 9

6.Quality requirements. 9

7.Step 2 : Detailed information. 10

8.Step 3 : Display of the results. 13

9.Detail of the tariff plans in the results. 14


1       Objective of the module for mobile services

This module allows you to compare the average monthly cost of tariff plans available on the Bermudan residential market for the use of mobile telephony, on the basis of the information you entered for your monthly usage profile.

This indicative tool can help you select a specific tariff plan from those available on the market which are represented in the tariff simulator.

This module concerns the products including the different types of mobile communications services : phone calls (to fixed or mobile numbers), Text and Picture messages, data services to access the Internet. Therefore these products are intended for mobile devices such as GSM phones and smartphones.  The products exclusively intended for mobile access to the Internet, for mobile computers (" laptops ") and tablets as iPad for example, are handled in the Internet module of the tariff simulator.

2       Step 1 : Entering your query

The first step consists in defining which plan type you prefer : Pre-paid, Post-paid with subscription fees or Don't mind. By default the simulator will propose you in the results both types of tariff plans.


Figure 1 - Selection of the plan type

In the following steps you will detail your usage profile for the 3 following elements :

§  Calls from a mobile phone to a mobile number in Bermuda (calls M2M) ;

§  Calls from a mobile phone to a fixed number in Bermuda (calls M2F);

§ International calls ;

§  Desired amount of SMS and MMS messages ;

§  Data volume (" data ") to access the Internet

Premium rate calls for  Premium  services" are excluded from the tariff simulator.


Depending on the cursor's position, the tool will display a window with default assumptions on the desired monthly usage durations and data volumes.  


Figure 2 - Screen for entering mobile telephony data

You can change these values :


§ either directly by entering your own usage (for example, from information provided by your current supplier on your bill or in your personal account) ;

§ or by using the slider(s) at the top of the page.

These sliders allow you to choose between three predefined usage profiles: low/medium/high. These profiles are linked to :

§ a total duration of calls monthly made from a mobile phone ;

§  a percentage of calls to other mobile numbers (ó distribution of mobile calls to other mobile numbers (M2M) and/or to fixed numbers (M2F) and,

§ a percentage of calls to the most often called mobile operator. 

These default values are based on data collected from operators on the Bermudan residential market and are directly displayed in  the ‘Call usage’ section.

3       National calls


Figure 3 – Usage details for calls, mobile telephony, national part

At first you have to specify when you mostly make national phone calls with your mobile device.  By clicking on the right arrow you will have the choice between the following seven options :

    • Anytime;
    • Weekend ;
    • Monday to Friday Daytime;
    • Mon to Fri Evenings;
    • Mon-Fri Daytime and Evening;
    • Mon-Fri Evening and at weekends;
    • Mon-Fri Daytime and Evening.

By default the number corresponding to the medium usage profile linked to the slider is displayed as medium monthly usage for your calls from your mobile device. You can change this value to enter your real usage.

After evaluating the number of minutes monthly used from your mobile device to fixed and mobile numbers, you have to determine which percentage of these minutes is used to call other mobile devices. It allows to define the distribution of your calls between mobile (M2M) and fixed numbers (M2F).

If known you can specify to which main mobile operator you make calls. You are then invited to specify the call percentage you make to customers with this operator.

4       International calls

If you make international calls you must once again specify when you mostly use your mobile phone for your international calls.

Figure 4 – Selection of international time slots

As you might have noticed you are requested twice on this screen to specify when you mostly use your mobile phone to make calls. The reason is that consumers often have different calling slots for national and international calls.

You select, among a list of countries in alphabetical order, the most frequently called countries (maximum three countries) with the estimated number of call minutes. For each proposed country, you can select international calls to a fixed or a mobile number in the country of destination, because the prices of international calls to the same country generally vary when you call a fixed or mobile number.

Figure 5 – List of countries for international calls

5       Mail and data services


Figure 6– Selection of data services and volumes

If you are interested in the other mobile service components, you can specify the monthly quantities of SMS and MMS messages and/or the data volume (" data mobile ") exchanged with the Internet. By default the fields relating to these services are filled in by the values associated with the position of the cursor.


6       Quality requirements


Figure 7 – Quality requirements

You are requested to mention if you would like to :

o  have free 24/7 helpdesk,

o  have the ability to check your bill status at any time,

o   have the possibility to go to physical sales outlets.

You can also indicate that these aspects are not important to you, in which case all the tariff plans will be displayed. By default  it is assumed that these aspects are not important to you.

When you have entered this information, you can immediately access the query results on the basis of the completed profile by clicking on the ‘Search’ button.

7       Step 2 : Detailed information


This optional step enables you to define your consumption profile more precisely. It can be activated by clicking on the button to enter more detailed information on your usage profile.


Figure 8 – Detailed information, input data table

Now you can see the working assumptions selected by the tariff comparison tool for the distribution of the call minutes you entered at step 1. The tool distributes these minutes between the different time periods.

 For example if you entered at step 1 an estimated number of call minutes and specified when you mostly use your mobile phone to make calls, you will be able to see the distribution of it according to days (week and weekend) and hours, as well as between fixed and mobile operators. This last estimation of the distribution between mobile operators is set by default according to their market shares.

Therefore you can refine the usage estimations of your phone according to hours, days and operators.

 You have the possibility to detail your consumer profile for calls to fixed and mobile numbers situated in Bermuda and for international calls.
 You can also determine the monthly volume you wish in SMS and MMS messages and the volume of mobile data.
 After entering these optional usage details you can click on the button “Search” to have immediately access to the results proposed by the tool.

8       Step 3 : Display of the results

This step consists in obtaining and displaying the results. The plans suggested are those which can be provided based on the consumption profile you have entered.  By default the results display list is limited to the 20 best offers with a maximum of three offers per operator. However the user can change the number of tariff plans displayed using the corresponding dropdown boxes.

Figure 9 – Display of the results

 By default the tariff plans are sorted in increasing order by monthly cost on the basis of the usage details you entered. You can also change the sorting order of this list of results by clicking on the title of the column you want to get (operator, tariff plan, monthly cost, kind of tariff plan).

 This list shows the following information:

§ -The name of the operator, optionally with its logo ;

The name of the tariff plan; 

The type of (post-paid or pre-paid) tariff plan ;

The icons indicating any add-ons, special offers and discounts; 

The estimated average monthly cost.  This average monthly cost takes account of any applied tariff options, specialoffers and/or discounts.

9       Detail of the tariff plans in the results


Figure 10 – Display of a plan

When you click on this icon, additional information is shown : 

§  The section on the left side notably shows information on the minimum contract period, the transfer or not of unused minutes, available billing type(s), payment options and customer service hours. 

§  The section on the right side includes the information on possible options/add-ons, special offers and discounts. 

If you want to look at the specific details of one of the tariff plans shown in the results, click on the name of that plan (step 3).

 You can also change your usage profile by clicking on the ‘Change/Edit your usage details’ button. 

You can print the list of results by clicking on the ‘Print results’ button.

 If you want to have more information on a given plan of one operator, you can do it by clicking on the name in the results list : 


Figure 11 – Accessing detailed information on a plan

This page includes:


§  contact details of the operator (name, address, telephone number, e-mail and web addresses) ;


§  detailed information and features for the tariff plan ;

§ detailed information on tariffs.